Friendly local IT support for homes, freelancers and small businesses. We fix slow computers, viruses, email problems and Wi-Fi, remotely or at your door. You speak to a real engineer, and if we can't fix it, you don't pay.
No call-out surprises and no minimum contract. You'll know what it costs before we start.
From £25 per half-hour. We connect to your computer securely over the internet, with your permission, and fix it while you watch. Most software problems are sorted within the hour.
From £45 per hour. An engineer comes to your home or office. Most call-outs are attended within 24 hours, and same-day if you call before noon.
Quoted upfront. New office setups, migrations and ongoing business support are priced before we start, so there's nothing hidden.
If it plugs in and it's playing up, we can probably help. These are the most common calls we get:
Takes ages to start, freezes, or the fan never stops. We clean it up, remove the junk and upgrade to an SSD where it's worth it.
Virus and malware removal, fake "your PC is infected" pop-ups, hijacked browsers and scam calls. We clean it and lock it down.
Deleted photos, a dead hard drive or a laptop that won't boot. We recover what we can and set up backups so it doesn't happen again.
Email not sending, a new phone that won't sync, or moving a business onto proper cloud email and shared files.
Printer offline, won't connect to Wi-Fi, or scanning doesn't work. We get it working from every device.
Dead zones, dropping connections and slow speeds. We fix the setup, or put in mesh Wi-Fi or cabling. See our network services.
We set up your new PC or laptop and move your files, email, passwords and programs across from the old one.
Broken hinges, cracked screens, dead batteries, failed drives and faulty chargers. We tell you honestly if it's worth fixing.
Antivirus, password managers, two-factor sign-in and automatic backups, so one mistake doesn't cost you everything.
We explain things in plain English and never make you feel silly for asking. We're a good fit if you're working from home, helping a parent with their tablet, or you just want your laptop to stop being so slow.
Most small businesses can't justify a full-time IT person, but they still need someone to call when things break. We look after single-shop retailers through to multi-office businesses as your outsourced IT team.
Not sure which you need? Call us and we'll tell you. If it can be fixed remotely, we'll do that because it's quicker and cheaper for you.
| Problem | Usually fixed |
|---|---|
| Slow computer, pop-ups, viruses | Remotely |
| Email, Microsoft or Google account issues | Remotely |
| Software installs & updates | Remotely |
| Printer won't connect | Remotely or on-site |
| Wi-Fi dead zones & drop-outs | On-site |
| Won't turn on, broken screen, hardware faults | On-site or workshop |
| Data recovery from failed drives | Workshop |
Call, WhatsApp or send a message. We'll ask a few questions and tell you straight away if it's a quick remote fix.
We fix it remotely, often within the hour, or send an engineer out, usually within 24 hours. We tell you the cost before we start.
We check everything works and give you tips to stop it happening again. If we couldn't fix it, you don't pay.
We're based in Liverpool and do on-site IT support across the city, including the city centre, Wavertree, Allerton, Walton, Anfield, Everton, Toxteth, Garston, Speke, Childwall, Woolton and West Derby. We also cover the surrounding towns below. Remote support works anywhere in the UK.
Need cameras too? See our CCTV installation in Liverpool. You can also read our customer reviews.
Call or message us with the problem. We usually reply within the hour, and many fixes can start straight away.